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Welfare Benefits Awareness for Social Care Staff

Courses can be formed from these main subject areas:

Universal Credit


Universal Credit

Usual course length: 1 day

Courses can be tailor-made from the following elements:

  • Universal Credit entitlement rules, and the process for claiming UC
  • The Alternative Payment Arrangements, Budgeting Advice, Direct deductions for arrears – including rent 
  • Housing cost element  
  • Calculating Universal Credit
  • Local housing allowance, Under Occupation in Social Housing Sector and the Benefit Cap and Universal Credit
  • Sanctions and challenging decisions
  • Rules for claiming childcare costs
  • Recent concerns about the impact of Universal Credit