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Welfare Benefits Awareness for Social Care Staff


Housing Benefit

Usual course length: 1-2 days

Courses can be tailor-made from the following elements:

  • Who is and who is not entitled to housing benefit (including persons from abroad)
  • The making and ending of claims
  • The purpose of the verification framework and how its conditions can be met
  • Calculating the ‘applicable amount’ and understand how income and capital affect benefit
  • Doing simple housing benefit calculations and advising on the amount of housing benefit payable
  • Backdating claims
  • HB overpayments
  • HB and absence from home
  • Claiming discretionary housing payments and extended HB
  • Helping someone seek a revision of and/or appeal an HB decision