training and consultancy
training courses
homeAbout MosaicOur Coursesopen programmesconsultancycontact us
coststestimonialsnewstrain with MosaicUseful Linksblog

 

Training to Improve Management Within Social Care

   

Managing Poor Performance

Usual course length: 1-2 days

Courses can be tailor-made from the following elements:

  • Understanding the factors which create poor performance in the workplace, and the manager’s role in addressing it
  • Interviewing poorly performing staff in a constructive, professional manner
  • Coaching the poorly performing employee to develop practical solutions
  • Providing practical support to reinforce commitment and effectiveness
  • Deciding when specialist HR support may be needed