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Client Intervention Training – Achieving the Best Outcomes

 
Courses can be formed from these main subject areas:
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The Care Act 2014: Implications for Services

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Working with Gang Culture

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Managing Aggressive Behaviour

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Motivational Interviewing

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Motivational Interviewing – Advanced

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Solution-focused Brief Therapy

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Solution-focused Brief Therapy – Advanced

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Cognitive Behavioural Therapy

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Safeguarding Adults

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Safeguarding Children

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Lone Working

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Survivors of Sexual Abuse

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Bereavement & Loss

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Professional Boundaries

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Service User Involvement

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Risk Assessment & Management

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Cultural Diversity & Inclusion

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Assessment & Support Planning

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Key Working

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Self-injury

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Debt Counselling

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Managing Stress & Burnout

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Supporting Young People Leaving Care

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Communication Skills

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Working with Adolescents and Young People

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Transactional Analysis for Better Communication

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Counselling Skills

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Building Effective Relationships with Clients

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Adult Disclosure of Childhood Abuse

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Emotional Intelligence

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Resilience Building for Staff

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Understanding Eating Disorders

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Introduction to Mindfulness

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Mindfulness Level 2

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Promoting Digital Inclusion

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Client Involvement & Empowerment

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Dealing with Complaints Positively

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Dialectical Behavioural Therapy

 

The Care Act 2014: Implications for Services

The Care Act replaces most current law regarding carers and people being cared for. It outlines the way in which local authorities should carry out carer’s assessments and needs assessments; how local authorities should determine who is eligible for support; the new obligations on local authorities; and how local authorities should charge for both residential care and community care.

What might it mean for your projects, and the people they help?

Mosaic can tailor courses for you based on the following modules.

1. Overview of the Care Act
Aim: Increase awareness of the overall context and aims of the Care Act

  • Overview of context of the Care Act
  • Understanding of key principles driving the Care Act
  • What the Care Act is replacing in legal terms
  • Details on principal changes & legal duties
     

2. Care and Support: needs assessment and support planning
Aim: improve knowledge and understanding of Care Act needs assessment & support planning

  • Principles and context in relation to needs assessment and support planning
  • Understanding of key changes in relation to assessment and eligibility
  • What to consider in relation to your practice
  • Using a strengths-based approach   
  • Changes in support planning
     

3. Information and advice
Aim: improve understanding of how changes to information & advice requirements link to practice

  • Care Act requirements in relation to information & advice
  • How new requirements relate to Care Act principles
  • How Care Act information & advice changes affect practice
  • Sharing information & advice – what works?


4. Safeguarding Adults
Aim: increase awareness of changes to legal requirements and impact on practice in relation to adult safeguarding

  • How the Care Act changes safeguarding for adults
  • Principles and context in relation to safeguarding
  • Consider changes in practice


5. Changes for Carers
Aim: improve understanding of Care Act changes in relation to carers and how they apply to practice

  • Context & principles in relation to carers
  • New rights for carers
  • Links between Care Act and Children & Families Act
  • What to consider in a carer’s assessment
     

6. Providing advocacy support
Aim: increase awareness of the role of advocacy and when it is required under the Care Act

  • Key Care Act changes in relation to advocacy
  • When advocacy is appropriate
  • Principles to consider in advocacy services
  • Information & advice in relation to advocacy